💬 VibeLink Help Center

Last updated: August 11, 2025

Welcome to the VibeLink Help Center! Here you'll find answers to common questions and ways to contact us if you need further assistance.

📋 Frequently Asked Questions

Getting Started

How do I convert a music link?

Simply copy a link from Spotify, YouTube, or Apple Music and paste it into VibeLink. We'll instantly generate links for all supported platforms.

What platforms does VibeLink support?

VibeLink supports Spotify, YouTube Music, and Apple Music. We can convert links between all these platforms seamlessly.

Do I need to create an account?

No! VibeLink works without any account creation. Just download the app and start converting links immediately.

Premium Features

What's included with VibeLink Premium?

Premium includes unlimited conversions, Apple Music support, and priority customer support. Free users get 3 conversions per day.

How do I access Apple Music links?

Apple Music conversion is a premium feature. Convert any link and you'll see a prompt to upgrade for Apple Music access.

How much does Premium cost?

We offer flexible pricing: $2.99/month, $29.99/year, or $49.99 for lifetime access. All plans include the same premium features.

Can I restore my Premium purchase on a new device?

Yes! Use the "Restore Purchases" button in the app footer to restore your premium status when switching devices.

Technical Support

The app says "No results found" - what's wrong?

This usually means the track isn't available on the target platform. Try checking if the song exists on Spotify or YouTube Music directly.

Links aren't converting properly - what should I do?

Ensure your link is from a supported platform and is a valid track/album/playlist URL. Try copying the link again from the music app.

Premium features not working after purchase?

Try restarting the app to refresh your subscription status. If issues persist, use "Restore Purchases" in the app footer.

The app is crashing or freezing

Update to the latest version from the App Store/Google Play. If problems continue, contact us with your device model and iOS/Android version.

Privacy & Security

Is my payment information secure?

Absolutely! All payments are processed securely through Apple App Store and Google Play. VibeLink never stores your payment details.

What data does VibeLink collect?

We only collect anonymous usage analytics to improve the app. We never access your music library or personal information. See our Privacy Policy for full details.

🔧 Troubleshooting

3. Contact Us

If you need further support, reach out to us:

4. Submit a Support Request

If you’d like to contact us directly, fill out the form below. We’ll reply via email within 24 hours.